Selling to Tough Customers Webinar

48 Minute Webinar
Presented by Jeffrey Gitomer

If you’re having a hard time selling to tough customers, I have a solution for you. Take some time out of your day for this webinar. Here’s what you’ll learn:

• How to transform an angry customer into a loyal client
• How to use email to resolve customer issues
• How to connect with customers via the power of humor
• How to handle different customer types
• How to interpret body language and voice cues
• How to circumvent customer crap to get the sale!

Presenter

Jeffrey Gitomer is the author of The New York Times best sellers The Sales Bible, The Little Red Book of Selling, The Little Black Book of Connections, and The Little Gold Book of YES! Attitude.